Understanding Our Privacy Policy

The Privacy Policy of Crystal Ballroom is designed to inform you about the types of personal data we collect, how we use it, and the measures we take to protect it. We understand the importance of your privacy and are dedicated to maintaining the confidentiality and security of your information. This policy is crucial as it ensures transparency and builds trust between us and our users, allowing you to enjoy our services with peace of mind.

Crystal Ballroom (“Crystal Ballroom,” “we” or “us”) provides this privacy policy (the “Privacy Policy”) to describe how we collect, use and share information we access in the course of providing our services, including information collected through crystalballroom.com (the “Site”), received from third parties, and collected through Crystal Ballroom technologies (collectively, the “Services”).

Information Collection When using our Site, you may voluntarily provide information about yourself, including name, contact information, login information, and any other information you choose to provide. For example, we collect this information when you join our mailing list, create an account, complete a survey, request information, or interact with use for any other purpose. We may also collect credit card or payment information when you place an order with us.

We automatically collect information related to your interactions with us and our Services or other websites or apps, including browser type, email opens, IP address, pages visited and other activities on websites, device type, and other information we collect through the use of cookies and similar technology.

To provide our Services, we receive information from various companies and sources that collect and supply consumer data, including public sources and our marketing partners. From these sources, we may collect name, mailing address, unique identifiers, telephone number, or email address.

Information Use We use the information we collect for any lawful purposes, including to do the following:

• Create and manage your user account.

• Provide our Services.

• Respond to and communicate with you, including to respond to your inquiries.

• Send you updates, promotions, and marketing materials that may be of interest to you.

• Operate, personalize, and improve our Site and Services.

• For analytics, market research and product development purposes.

• Maintain the security of our Site and Services, including fraud prevention services.

• Comply with the law and our policies and procedures, including the enforcement of our Terms and Conditions.

• Create, improve, and deliver the Services to our customers through data services products that assist them in marketing to their own customers and prospective customers including through email, direct mail or display media and measuring the effectiveness of campaigns.

• Combine, link, or aggregate the information we collect to provide our Services, including by linking a unique identifier based on a website visit with other information about a consumer, sometimes called “identity resolution,” to deliver cross-context advertising over the Internet, another device, or email or direct mail promotions.

• Providing and supporting related data services, such as information verification and data hygiene, anti-fraud, and other analytics and database tools.

• With your consent or as otherwise disclosed at the time of collection.

Information Sharing We may share the information we collect with other parties, including as follows:

• Service providers, such as credit card processors, who help us deliver the services you request or we provide.

• With customers, marketing partners, marketing services, and platforms to provide our Services.

• With affiliated or subsidiary companies.

• If we or all or substantially all of our assets, are purchased by another company (such as in a merger, consolidation, restructuring, the sale of stock and/or assets, or other corporate change or financing transaction, including a bankruptcy proceeding), the information in our possession will likely be transferred to the successor entity. We also may share the information during the course of any due diligence process.

• If we believe that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas, warrants, or law enforcement and government agency requests provided to us; or (b) to protect or otherwise defend the rights, property or safety of Crystal Ballroom or any other party.

• With your consent or as otherwise disclosed at the time of collection or sharing.

We may share information that has been de-identified or aggregated without limitation.

Data Retention We retain the data that we control for as long as is necessary or appropriate to fulfill the purpose for which the data was collected as described in this Privacy Policy.

Digital Advertising & Analytics To assist in marketing of Crystal Ballroom’s services, we may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of Crystal Ballroom on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Site and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.

You may visit the DAA Webchoices tool at https://youradchoices.com/ to learn more about this type of advertising and how to opt out of this advertising on websites by companies participating in the DAA self-regulatory program. You can also exercise choices regarding interest-based advertising on your mobile device by downloading the appropriate version of the DAA’s AppChoices tool at https://youradchoices.com/appchoices. You may also exercise opt-out choices through companies participating in the Network Advertising Initiative’s opt-out tools at https://optout.networkadvertising.org/.

Additionally, you may click here to opt-out of Crystal Ballroom’s sharing of information about you with partners and customers for marketing purposes.

If you browse the web from multiple browsers or devices, you will need to opt out from each browser and/or device. Similarly, if you use a new device, change browsers or delete all of your cookies, you need to exercise your choices again. Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests.

We may also work with third parties that collect data about your use of the Site and other sites or apps over time for non-advertising purposes. Crystal Ballroom uses Google Analytics and other third-party services to improve the performance of the Site and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our Site, visit https://policies.google.com/technologies/partner-sites, and to opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

Your browser may also offer tools to limit the use of cookies or to delete cookies. However, if you disable the use of cookies in your web browser, some features of our Site and other services may be difficult to use or become inoperable.

Your Choices To opt out of our email marketing, you can use the link provided at the bottom of each marketing message. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.

You also may request access to the personal data that we hold about you. If you wish to make such a request, please visit our Privacy Portal page here. When you make such a request, we will request that you reasonably verify your identity.

For Crystal Ballroom customers, when you have an account with us, you may review, change, or update your account information by logging into your account.

Third-Party Links The Site may provide links to third-party websites. Crystal Ballroom is not responsible for the privacy practices of these other sites or companies. You should review the privacy policies of other websites or apps that you use to learn about their data practices.

Contact Us

If you have questions related to this Privacy Policy, or regarding Crystal Ballroom’s products or services, please contact us at:

Privacy Officer
Crystal Ballroom
145 -11780 River Road
Richmond BC, Canada

privacy@crystalballroom.ca